Returns & Exchanges

1. Return Window

We want you to love your Beyond Eyewear purchase. If you are not completely satisfied, you may return or exchange your item within 14 days of receiving your order.

2. Eligibility Conditions

To be eligible for a return or exchange, the item must be unused, in the same condition that you received it, and in its original packaging. Prescription lenses that are custom-made are generally non-refundable unless there is a manufacturing defect or prescription error.

3. Process for Returns

To initiate a return, please contact our support team with your order number. Once approved, we will provide you with a return shipping address. Return shipping costs are the responsibility of the customer unless the item is defective.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.